The First 28 Foundation logo featuring gold typography, the ETML and NXT/CPT chapter names, and the tagline "The Next Chapter."

Terms & Conditions

Effective Date: June 1, 2026

Please read these Terms and Conditions carefully before purchasing or downloading any digital product or resource from The 1st 28 Foundation, Can't Take My Light (CTML), or The Next Chapter. Your purchase or download constitutes your agreement to these terms.

Who We Are

The 1st 28 Foundation is a Delaware-incorporated 501(c)(3) nonprofit organization. Our digital offerings are sold and distributed under The 1st 28 Foundation and through two programs operating under the Foundation: Can't Take My Light (CTML) and The Next Chapter (TNC).

All digital products and free resources available through this website are provided by The 1st 28 Foundation. References to "we," "us," or "our" throughout these Terms refer to The 1st 28 Foundation.

What These Terms Cover

These Terms apply to all digital products, downloadable resources, guides, workbooks, checklists, quizzes, email-delivered content, and any other digital materials made available through the1st28.org and any associated program pages, whether offered for purchase or at no cost.

By accessing, downloading, or purchasing any digital product from us, you agree to be bound by these Terms. If you do not agree, please do not proceed with your purchase or download.

Digital Products and Delivery

All products sold through The 1st 28 Foundation are digital only. Upon completed purchase, you will receive access to your product via a download link or delivery to the email address you provided at checkout. It is your responsibility to provide a valid, active email address.

If you experience a technical issue with delivery, please contact us at hello@the1st28.org within 7 days of your purchase date and we will work to resolve the issue promptly.

Refund Policy

Digital Downloads

  • All sales of digital products are final. We do not offer refunds, exchanges, or credits under any circumstances once a purchase is complete.

  • Because digital products are delivered immediately upon purchase and cannot be "returned," we are unable to process refund requests. Please review all product descriptions carefully before completing your purchase. If you have questions about a product before buying, contact us at hello@the1st28.org and we will be happy to help.

  • This policy does not affect your statutory rights where applicable under Delaware law

Course Refund Policy

  • Not all courses are structured the same way, and our refund policy reflects that.

  • For courses offered as a single complete experience, all sales are final and refunds are not available. We provide preview content and full course descriptions so you can make an informed decision before purchasing. If you have questions, contact us at hello@the1st28.org before completing your purchase.

  • For courses delivered in modules, refund requests will be considered within 7 days of the original purchase date, subject to the following conditions:

    • The request must be submitted in writing to hello@the1st28.org within the 7-day window

    • The buyer must not have accessed more than one module of the course

    • Requests submitted after 7 days will not be considered under any circumstances

  • Accessing course content beyond the first module constitutes acceptance of the full purchase and voids refund eligibility, regardless of when the request is submitted. By completing your purchase, you acknowledge and agree to these terms.

  • Approved refunds will be processed within 10 business days to the original payment method.

Coaching and One on One Sessions

This section applies to all paid coaching and one on one sessions offered by The 1st 28 Foundation, The Next Chapter, and Can’t Take My Light

  • Booking. Your first session is booked at checkout. For packages, your remaining sessions are scheduled together at the end of your first session.

  • Session preparation. After purchase, you will receive an intake form by email. You must complete the intake form, including uploading your current resume, at least 48 hours before your first scheduled session.

  • Missed preparation and rescheduling. If your completed intake form has not been received at least 48 hours before your first session, that appointment will be canceled and you will receive an email to reschedule. You will have 5 business days from the date of that email to book a new session time.

  • Forfeiture. If you do not reschedule within 5 business days, or if you miss your rescheduled session by not attending or by not submitting your completed intake form at least 48 hours in advance, your purchase is forfeited. For packages, this includes all remaining sessions. Forfeited purchases are not eligible for a refund, credit, or rescheduling.

  • Refunds. You may request a refund by emailing hello@the1st28.org at least 72 hours before the scheduled start time of your first session. Requests received less than 72 hours before your first session, or after your first session has taken place, are not eligible for a refund.

  • Agreement. By checking the box at checkout and completing your purchase, you confirm that you have read and agree to these terms, including the scheduling, forfeiture, and refund policies above.

License and Permitted Use

Upon purchase or download, you are granted a limited, non-exclusive, non-transferable, personal license to access and use the digital product for your own personal or professional development purposes.

You may not:

  • Reproduce, copy, or duplicate any product in whole or in part for redistribution

  • Share, resell, sublicense, or gift your purchased files to others

  • Upload any product to a shared drive, membership platform, or public location accessible by others

  • Modify or create derivative works for resale or public distribution

  • Claim authorship of any product, resource, or content created by The 1st 28 Foundation

  • Purchasing a product grants you the right to use it. It does not transfer ownership or copyright of any kind.

Intellectual Property

All content, frameworks, copy, design, and materials contained within our digital products are the intellectual property of The 1st 28 Foundation and are protected under applicable copyright law. Unauthorized reproduction or distribution of our materials is a violation of these Terms and may constitute copyright infringement.

Educational Purpose and Disclaimer

The digital products, guides, workbooks, and resources offered by The 1st 28 Foundation, CTML, and The Next Chapter are intended for educational and informational purposes only. They do not constitute legal, financial, medical, psychological, or therapeutic advice.

CTML resources are peer support tools and healing resources. They are not a substitute for professional mental health treatment, crisis intervention, or therapy. If you are in crisis or need immediate support, please contact the 988 Suicide and Crisis Lifeline by calling or texting 988.

The Next Chapter career development resources reflect general guidance drawn from professional experience. Results will vary based on individual circumstances, and no specific outcome is guaranteed.

Free Resources

Free downloadable resources provided through this website are subject to the same intellectual property and permitted use terms described above. They may not be redistributed, resold, or repackaged for any purpose without written permission from The 1st 28 Foundation.

Limitation of Liability

To the fullest extent permitted by law, The 1st 28 Foundation shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our digital products, including but not limited to loss of data, lost profits, or harm resulting from reliance on the content of our materials.

Our total liability for any claim related to a digital product shall not exceed the amount you paid for that product.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Delaware.Changes to These Terms

Changes To These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or products following any changes constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms or a concern related to a digital product purchase, please reach out to us directly.

Email: hello@the1st28.org

The 1st 28 Foundation is a Delaware 501(c)(3) nonprofit organization.

These Terms apply to all digital products and resources offered through The 1st 28 Foundation, Can't Take My Light (CTML), and The Next Chapter (TNC).